Variable: {online_review_rating_hvac_industry}Definition: Average customer rating from online review platforms such as Google, Yelp, and Angi for HVAC contractors.Value: Client-providedTop Performers: Elite 10-20% achieve 4.7-4.9 via rapid response to reviews, consistent 5-star service, and review generation systems (ServiceTitan 2023 Benchmarks).Value Tiers: N/A – Not applicableRed Flag Trigger: <4.3Default Value: 4.6
Variable: {safety_incident_rate_hvac_industry}Definition: OSHA recordable incident rate per 100 full-time employees annually for HVAC operations (BLS construction specialty trade benchmark).Value: Client-providedTop Performers: Elite achieve <1.5 via rigorous safety training, daily huddles, and zero-incident incentives (ACCA/PHCC surveys).Value Tiers: N/A – Not applicableRed Flag Trigger: >4.0Default Value: 2.8
Variable: {insurance_cost_percent_of_revenue_hvac_industry}Definition: Total insurance premiums (workers' comp, general liability, auto) as percentage of gross revenue for HVAC firms.Value: Client-providedTop Performers: Elite hold 3-4% through low claims, safety programs, and carrier negotiations (Nexstar/ServiceTitan 2023).Value Tiers: <$1M revenue: 5-8%; $1-5M: 4-7%; >$5M: 3-6%Red Flag Trigger: >8%Default Value: 5.5
Variable: {seller_discretionary_earnings_hvac_industry}Definition: Seller's Discretionary Earnings as percentage of revenue, normalizing owner salary, perks, and non-recurring expenses for HVAC businesses.Value: Client-providedTop Performers: Elite achieve 25-35% via high service attach rates, low overhead, and owner working 0 field hours (Nexstar/EGIA).Value Tiers: <$1M revenue: 15-25%; $1-5M: 20-30%; >$5M: 22-32%Red Flag Trigger: <12%Default Value: 20
Variable: {business_valuation_multiple_hvac_industry}Definition: Typical EBITDA or SDE multiple used to value HVAC businesses in mergers, acquisitions, or sales.Value: Client-providedTop Performers: Elite command 5-7x SDE with recurring revenue >30%, strong systems (BizMiner/RMA data).Value Tiers: <$1M revenue: 2.5-3.5x; $1-5M: 3.5-4.5x; >$5M: 4-6xRed Flag Trigger: <2.5x or >7xDefault Value: 4
Variable: {energy_efficiency_reduction_percent_hvac_industry}Definition: Average percentage reduction in energy consumption from HVAC system upgrades or high-efficiency installations.Value: Client-providedTop Performers: Elite deliver 30-50% via audits, variable speed tech, and zoning (ACCA/DOE benchmarks).Value Tiers: N/A – Not applicableRed Flag Trigger: <15%Default Value: 25
Variable: {time_to_hire_days_hvac_industry}Definition: Average days from job posting to onboarding a new HVAC technician.Value: Client-providedTop Performers: Elite fill in 20-30 days via talent pipelines, internships, and employer branding (ServiceTitan/Jobber 2023).Value Tiers: <10 techs: 45-60 days; 10-50 techs: 35-50 days; >50 techs: 30-45 daysRed Flag Trigger: >75 daysDefault Value: 45
Variable: {source_of_hire_percent_by_channel_hvac_industry}Definition: Breakdown of new hire sources as percentages for HVAC technicians (e.g., referrals, job boards).Value: N/A – Not applicableTop Performers: Elite get 40-50% referrals, 20-30% career sites via strong culture and incentives (PHCC/Jobber surveys).Value Tiers: N/A – Not applicableRed Flag Trigger: >50% from high-cost agenciesDefault Value: Referrals: 35%; Job boards: 30%; Schools: 15%; Social: 10%; Other: 10%
Variable: {departmental_revenue_percent_hvac_industry}Definition: Revenue distribution across departments (service, replacement, new construction, commercial) for HVAC firms.Value: N/A – Not applicableTop Performers: Elite balance: Service 30%, Replace 50%, Maintenance 15%, Other 5% for stability (Nexstar/ServiceTitan).Value Tiers: N/A – Not applicableRed Flag Trigger: Service <20% or Replace >70%Default Value: Service: 25%; Replace: 50%; Maintenance: 15%; Commercial/New: 10%
Variable: {service_dept_revenue_percent_hvac_industry}Definition: Percentage of total revenue from service and repair department (excluding replacements).Value: Client-providedTop Performers: Elite achieve 30-40% via maintenance agreements and 80%+ service calls to sales (ServiceTitan/Nexstar 2023).Value Tiers: <$1M revenue: 20-30%; $1-5M: 25-35%; >$5M: 28-40%Red Flag Trigger: <20%Default Value: 28