CEO CoPilot

Your Report

Variable: {install_dept_revenue_percent_plumbing_industry}
Definition: Percentage of total revenue from plumbing installation/replacement department (e.g., water heaters, fixtures, repipes).
Value: N/A
Top Performers: Elite 10-20% achieve 40-50% via aggressive replacement sales, 70%+ attach rates, balanced service mix (ServiceTitan Plumbing 2023, PHCC).
Value Tiers: <$1M rev: 25-35%; $1-5M: 30-45%; >$5M: 35-50% (ServiceTitan, Nexstar benchmarks).
Red Flag Trigger: <20% (over-reliant on low-volume service) or >60% (lacks recurring revenue).
Default Value: 38%

Variable: {branch_a_revenue_percent_plumbing_industry}
Definition: Percentage of total company revenue generated by Branch A (primary branch) in multi-branch plumbing firms.
Value: N/A
Top Performers: N/A – Not applicable.
Value Tiers: 2-3 branches: 45-60%; 4+ branches: 30-50% (Nexstar multi-location data).
Red Flag Trigger: >70% (over-dependence on single branch, risk if underperforms).
Default Value: 50%

Variable: {departmental_gross_margin_percent_plumbing_industry}
Definition: Blended gross margin across plumbing departments (service + install).
Value: N/A
Top Performers: 52-57% via optimized material costs, high service attach, efficient installs (ServiceTitan top quartile Plumbing 2023).
Value Tiers: <$1M rev: 45-50%; $1-5M: 48-53%; >$5M: 50-55%.
Red Flag Trigger: <42% overall.
Default Value: 50%

Variable: {service_gross_margin_percent_plumbing_industry}
Definition: Gross margin on plumbing service department revenue (repairs, maintenance).
Value: N/A
Top Performers: 68-72% through diagnostic fees, flat-rate pricing, high parts attach (ServiceTitan, PHCC).
Value Tiers: N/A – Consistent across sizes.
Red Flag Trigger: <55%.
Default Value: 68%

Variable: {install_gross_margin_percent_plumbing_industry}
Definition: Gross margin on plumbing installation/replacement department revenue.
Value: N/A
Top Performers: 38-43% with volume purchasing, prefab, efficient crews (ServiceTitan top Plumbing 2023).
Value Tiers: <$1M rev: 32-37%; $1-5M: 35-40%; >$5M: 37-42%.
Red Flag Trigger: <30%.
Default Value: 37%

Variable: {departmental_operating_expenses_percent_plumbing_industry}
Definition: Operating expenses (non-material) as percentage of total plumbing revenue.
Value: N/A
Top Performers: 25-28% with lean staffing, tech utilization >75%, low overhead (Nexstar, ServiceTitan Plumbing).
Value Tiers: <$1M: 30-35%; $1-5M: 28-33%; >$5M: 25-30%.
Red Flag Trigger: >35%.
Default Value: 30%

Variable: {applicants_per_opening_plumbing_industry}
Definition: Average number of qualified applicants per open plumbing technician position.
Value: N/A
Top Performers: 10-15 via strong employer branding, referrals, training partnerships (PHCC, Jobber surveys 2023).
Value Tiers: N/A – Shortage impacts all sizes similarly.
Red Flag Trigger: <3 (severe talent shortage risk).
Default Value: 6

Variable: {quality_of_hire_score_plumbing_industry}
Definition: Average performance score (1-10) of new plumbing hires after 6-12 months.
Value: N/A
Top Performers: 8.5-9.5 with structured onboarding, skills assessments (PHCC, Contractor Magazine).
Value Tiers: N/A – Score-based.
Red Flag Trigger: <6.5 (high turnover risk).
Default Value: 7.5

Variable: {departmental_margin_plumbing_industry}
Definition: Departmental contribution margin (gross profit minus direct dept expenses) as % of dept revenue.
Value: N/A
Top Performers: 32-38% with tight cost control (ServiceTitan Plumbing departmental data).
Value Tiers: Service depts: 48-55%; Install: 22-30%.
Red Flag Trigger: <20% per dept.
Default Value: 32%

Variable: {recruitment_pipeline_health_score_plumbing_industry}
Definition: Composite score (0-100) assessing recruitment funnel strength (applicants, interviews, offers).
Value: N/A
Top Performers: 85-95 with automated tools, referral programs (Jobber, Housecall Pro Plumbing 2023).
Value Tiers: N/A – Score-based.
Red Flag Trigger: <50.
Default Value: 70

Variable: {departmental_net_profit_percent_plumbing_industry}
Definition: Net profit margin after all expenses for plumbing departments.
Value: N/A
Top Performers: 14-18% via high GM, low OpEx, 10%+ owner involvement cap (Nexstar, ServiceTitan Plumbing top 2023).
Value Tiers: <$1M: 6-10%; $1-5M: 8-13%; >$5M: 10-15%.
Red Flag Trigger: <5%.
Default Value: 10%

Generated on Jan 28 2026, 8:57 AM